and I feel like I have been run over by a semi. I have a feeling my migraine marathon is returning full steam on. All weekend I had a slight migraine. The kind that linger to let you know the mother of all migraines will be showing up shortly. No pain pills are available but Chris did get some muscle relaxers for his TMJ and he only needed one. I may try it to see if the tension goes away and then maybe I won't get a full blown one.
School is actually going smoothly. I am still learning the ropes on navigating through my classes. I haven't really connected with any of the other students other than in discussion boards which are quite similar to forum message boards. This coming week has me nervous because we will actually be beginning the course. The first week was to get familiar with everyone and the course material. Now it's time to really sink in.
Work is work... Apparently the techs are hyping mad because health insurance premiums have gone up 40% again. That's four times in two years people. It's getting a little ridiculous. I opted out of the employer insurance almost a year now. It's cheaper for me and my children to get it privately. Seriously!!! I am telling you guys that everything is going to go up in price, not just gas. I am positive that gas prices will reach if not exceed $4.oo a gallon here shortly. I am sure the western states have already felt that pinch. Ok.. gotta go the migraine is full blown now:(
See ya all tomorrow....
Showing posts with label Stupid thoughts. Show all posts
Showing posts with label Stupid thoughts. Show all posts
Monday, November 12, 2007
Tuesday, August 21, 2007
I am ok....
I know I haven't been persistent with the blogging the last few days. I have had life issues that just took precedence.
Kids are back to school. Katie loves her teacher (she loves everyone really) and is enjoying the whole school atmosphere.
Jeff already had homework for his Honors World History - he has to read 65 pages before Wednesday. His schedule is real weird. He has A & B days. M,W,F are A days and T&Th are B days. His Aerospace Engineering class just blows my mind. The topics that they are going to review is incredible.
Britt found out that she only has to put 12 hours a week at the vocational school in the GED class so she wants to go M-W from 8-12. Chris told her for this week she needs to go everyday and he will be speaking with the instructor. Not sure if she is just saying that or not. But Chris wants to check it out first. She did score College level on her pre test. She has orientation for her new job tomorrow at 3:30.
I have been having thoughts of going to school myself. I want to be doing something I really like doing. I like my job but when you are promised a raise at your last review over a year ago and told that it is also retroactive but still have not gotten that raise it makes me think that I am not really that valuable. My third year anniversary was August 17th. My self esteem has been low for a while now and it's time I make some changes in my life.
I haven't been the easiest person to live with for quite some time now and Chris is getting fed up. Not a good situation. He loves me but when someone is constantly down all the time it takes it toll on the people you love. So.... I have taken some time to do a lot of soul searching. I am going to be restructuring the way I do things and really get my life back on track. I have let myself go and right now I don't like who I am. I can't even stand to look in the mirror anymore nor do I like having my picture taken. I have lost interest in a lot of things that use to matter to me and I don't like that. I know everyone gets depressed but I feel like I have gone beyond that.
Kids are back to school. Katie loves her teacher (she loves everyone really) and is enjoying the whole school atmosphere.
Jeff already had homework for his Honors World History - he has to read 65 pages before Wednesday. His schedule is real weird. He has A & B days. M,W,F are A days and T&Th are B days. His Aerospace Engineering class just blows my mind. The topics that they are going to review is incredible.
Britt found out that she only has to put 12 hours a week at the vocational school in the GED class so she wants to go M-W from 8-12. Chris told her for this week she needs to go everyday and he will be speaking with the instructor. Not sure if she is just saying that or not. But Chris wants to check it out first. She did score College level on her pre test. She has orientation for her new job tomorrow at 3:30.
I have been having thoughts of going to school myself. I want to be doing something I really like doing. I like my job but when you are promised a raise at your last review over a year ago and told that it is also retroactive but still have not gotten that raise it makes me think that I am not really that valuable. My third year anniversary was August 17th. My self esteem has been low for a while now and it's time I make some changes in my life.
I haven't been the easiest person to live with for quite some time now and Chris is getting fed up. Not a good situation. He loves me but when someone is constantly down all the time it takes it toll on the people you love. So.... I have taken some time to do a lot of soul searching. I am going to be restructuring the way I do things and really get my life back on track. I have let myself go and right now I don't like who I am. I can't even stand to look in the mirror anymore nor do I like having my picture taken. I have lost interest in a lot of things that use to matter to me and I don't like that. I know everyone gets depressed but I feel like I have gone beyond that.
Friday, August 3, 2007
I wish...
I was not so freakin sensitive about every little thing.
I wasn't so much of a worrier so I could actually get one night of decent sleep.
I could communicate better with Chris so that every time I say something he doesn't misconstrude it as something else.
My children knew just how much I really love them.
I could be a SAHM and also make a contribution to the household income.
My life wasn't starting to feel like a rut with no path or purpose.
I wasn't so much of a worrier so I could actually get one night of decent sleep.
I could communicate better with Chris so that every time I say something he doesn't misconstrude it as something else.
My children knew just how much I really love them.
I could be a SAHM and also make a contribution to the household income.
My life wasn't starting to feel like a rut with no path or purpose.
Thursday, May 31, 2007
What would you rather have?
I work for a plumbing company as the "head" dispatcher/CSR. I have many duties to my position but my main one is answering the phones and scheduling services calls for the technicians. We do not charge by the hour, we charge by the job and we send the tech out to the home or business at no charge. This allows the tech to see the job at hand and to assess what needs to be done to fix the problem. He will give the customer a guaranteed written price before hand and we only do the job if the customer approves the price.
Is there a catch? No. If the customer does not like the price the customer does not pay one red cent. We also warranty all jobs for one year. If a faucet that one of my technicians installs develops a problem down the line we send the tech out at no charge and fix the problem at no charge. It doesn't matter how many times in one year we are called out for that same faucet. The only exception to the rule are stoppages. They have a one year one time return warranty because let's face it people how many times have you used too much paper and flushed a huge wad thinking that your toilet is invincible? Same thing goes for garbage disposal stoppages.
Before going to work for this company I have never heard of a plumber going to someones house at no charge and then possibly leaving that house with no money because the customer didn't like the price.
We average about 50 calls a day and I book on average 35 of those calls. The remaining 15 that didn't place a service call was because they could not get past the simple fact that we do not quote over the phone nor do we charge for a service call.
Most mechanics can not tell you over the phone exactly what is wrong with your car. You most likely have to bring your car in and have them hook it up to the computer for a diagnostic reading and then they let you know what your in for. Even if you do not have them do any work on the car you still have to pay them for the diagnostic fee. So why is it so hard to understand that we do not give pricing over the phone?
What would you rather have happen to you? Having a company that stands behind their work enough to warranty it for a full year and have the assurance that if there is a problem with what the tech came out for will be taken care of with no more cost to you. Or. Would you rather have an hourly rate along with jacked up prices for parts and when the job does fail later down the road or quite possibly the very next day you have the same company come out and get charged a second time for a job that should have been done correctly in the first place? Of course there are defective parts to consider but even with the hourly company they still charge you for a new part where my company does not. Hmmm... wouldn't this be a no brainer?
Is there a catch? No. If the customer does not like the price the customer does not pay one red cent. We also warranty all jobs for one year. If a faucet that one of my technicians installs develops a problem down the line we send the tech out at no charge and fix the problem at no charge. It doesn't matter how many times in one year we are called out for that same faucet. The only exception to the rule are stoppages. They have a one year one time return warranty because let's face it people how many times have you used too much paper and flushed a huge wad thinking that your toilet is invincible? Same thing goes for garbage disposal stoppages.
Before going to work for this company I have never heard of a plumber going to someones house at no charge and then possibly leaving that house with no money because the customer didn't like the price.
We average about 50 calls a day and I book on average 35 of those calls. The remaining 15 that didn't place a service call was because they could not get past the simple fact that we do not quote over the phone nor do we charge for a service call.
Most mechanics can not tell you over the phone exactly what is wrong with your car. You most likely have to bring your car in and have them hook it up to the computer for a diagnostic reading and then they let you know what your in for. Even if you do not have them do any work on the car you still have to pay them for the diagnostic fee. So why is it so hard to understand that we do not give pricing over the phone?
What would you rather have happen to you? Having a company that stands behind their work enough to warranty it for a full year and have the assurance that if there is a problem with what the tech came out for will be taken care of with no more cost to you. Or. Would you rather have an hourly rate along with jacked up prices for parts and when the job does fail later down the road or quite possibly the very next day you have the same company come out and get charged a second time for a job that should have been done correctly in the first place? Of course there are defective parts to consider but even with the hourly company they still charge you for a new part where my company does not. Hmmm... wouldn't this be a no brainer?
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